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Smart PIN Solution

admin 13 October, 2021 0 Comments

With more than 3.3 Billion smartphone users and new banking players capable of opening an account in less than 10 minutes, it becomes extremely anachronistic to deliver PIN codes via a paper-based service

Smart PIN combines IDEMIA’s expertise in PIN management and digital transformation. This multichannel service enables issuers to securely issue PIN via SMS, mobile application, existing banking website or landline phones (IVR).

Smart PIN also offers digital selection functionality, allowing consumers to choose their future PIN codes before their cards arrive.

With Smart PIN, new cardholders do not wait anymore for their PIN codes! They can immediately activate their cards and start transacting. Travelers can also get PIN reminders in real time wherever they are in the world.

 

Benefits

01

Reliable

Authentication of consumers is at the heart of the service and all PINs are tracked in our system

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Fast

Consumers get or choose their PIN instantly and use their card sooner! The time to first spend for new accounts is reduced and activation rate is improved

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Efficient

Issuers combine the efficiency gain of an electronic service with cost saved on paper PIN mailer production and delivery

Smart PIN: A secure end-to-end process

IDEMIA provides an unrivalled capacity and capabilities in digital PIN management. Developed as a multichannel service, Smart PIN provides a secure end-to-end process, from the reception of the data to the management of the credentials and the secure deleting of the data. 


This electronic PIN service provides issuers with the opportunity to track the PIN all the way to the consumer

Process of the PIN delivery service

01-Receiving Data

IDEMIA requires PIN, consumer ID and control value from the issuers to provision PIN deliveries. IDEMIA can receive the data by both batch file or in real time.

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02-Storing Data

PIN received and held under 3DES encryption in FIPS compliant HSMs. Control value and consumer ID are also held securely

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03-Authentication

Consumer requests their PIN by sending control value and consumer ID to IDEMIA. IDEMIA validates the authentication value using the consumer’s ID. PIN is only sent if both are ok.

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Communication

The PIN is sent in the required format to consumers: • Via text messaging (SMS) • Via mobile app (APP) • Via landline (IVR) • Via web page (WEB) IDEMIA securely deletes the data once the PIN is delivered.

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